Objectives

Minimise disruption to business operations.

Protect client data, digital infrastructure, and company assets.

Ensure a rapid and effective response to incidents.

Restore normal operations as quickly as possible.

Maintain compliance with industry regulations and data security policies.

Scope

This plan applies to all Digitalogy operations, including:

Web Development & Hosting Services

Data Security & IT Infrastructure

Client Data & Cyber Security

Staff and Key Personnel Operations

Risk Assessment & Threat Analysis

Key risks identified:

Cybersecurity Incidents (Data Breach, Ransomware, DDoS attack)

Power or Internet Outages

Natural Disasters (Floods, Fires, Severe Weather)

Hardware or Software Failures

Staff Shortages (e.g., Pandemic, Resignations)

Business Continuity Strategies

Preventive Measures

Regular data backups and encrypted cloud storage.

Cybersecurity measures (firewalls, MFA, intrusion detection).

Disaster recovery planning for IT infrastructure.

Employee training on security best practices.

Incident Response Plan

Step 1: Identify & Report

All incidents must be reported to the IT Security Lead.

Affected systems and risks are assessed immediately.

Step 2: Containment & Mitigation

Isolate affected systems to prevent further damage.

Implement emergency recovery actions.

Step 3: Communication & Escalation

Notify key stakeholders (Clients, Employees, Third-Party Providers).

Provide updates through internal and external channels.

Step 4: Recovery & Restoration

Restore services from backups.

Validate system integrity and security before resuming operations.

Step 5: Post-Incident Review & Improvements

Conduct an incident review to assess response effectiveness.

Implement corrective measures to prevent recurrence.

Roles and Responsibilities

Business Director – Oversees continuity planning and resource allocation.

Business Director  – Ensures cyber resilience and data recovery processes.

Business Director – Manages day-to-day recovery operations.

Staff Members – Follow procedures, report incidents, and support recovery.

Business Continuity Testing & Review

Annual BCP Testing: Simulated cyber-attacks and recovery drills.

Regular Plan Review: Updated as per new risks and business changes.

Documentation & Compliance: Ensures compliance with regulatory requirements.

Approval & Review

This Business Continuity Plan is reviewed annually and updated as required to align with evolving risks and business needs.